Frequently Asked Questions (FAQ)

Q:How do I order from Saddleman.?
A: You can place your order online at any time using our secure shopping cart or call us Toll Free at 1-800-883-9919

Q: How do I pay for my order?
A: We accept Visa, Mastercard and AMEX.

Q:How is my order shipped?
A: Unless otherwise stated we ship all orders ground shipping via major commercial carriers (including Alaska and Hawaii). Orders can not be shipped to a PO box or APO/FPO box. Please be sure to include a street address for shipping.

Q: How much does it cost to ship to Alaska and Hawaii?
A: There is a $35 shipping charge to both Alaska and Hawaii.

Q: Do you ship outside of the United States?
A: We can ship outside of the United States, please contact our customer service for more information.

Q: When will my order ship?
A: Normally we ship in 3-5 days

Q: Can I return my purchase?
A: Made to order seat covers are not returnable. If you are unsure which seat cover to order, please contact customer service.

Saddleman
Phone- 1-800-883-9919 (9:00AM to 5:30PM Eastern Time, Monday to Friday)
Email Us - Customerservice@aii-usa.com