Customer Support
Below you'll find links to information on how to place an
online order, credit card security, payment options, shipping
policies, contacting customer service and more. Our goal is
your complete satisfaction. Please don't hesitate to let us
know how best we can serve your needs.
General Information
•
Frequently Asked Questions
•
Ordering Information
•
Credit Card Security
•
Payment Options
•
Shipping Rates
•
Warranty & Return Policy

Online Order Tracking
You can check the
shipping status of your order by clicking on the link provided
below. Be sure to have your original
order number and e-mail address handy as they are required
to check order status. We update all of our tracking information
daily.
Online Order Tracking

Product Information:
For information on Elegant & Saddleman products or if
you have a specific question concerning fitment or warranty information
please use the following contact information:
Phone - 1-800-723-3536 ( 9 a.m. to 6
p.m. ET Monday to Friday)
Email - product_support@elegantusa.com
Order Support:
For questions concerning a recently placed order please
use the following contact information:
Phone - 1-800-723-3536 ( 9 a.m. to 6
p.m. ET Monday to Friday)
Email - order_support@elegantusa.com