Frequently Asked Questions (FAQ)
Q: How do I order from Automotive Innovations, Inc.?
A: You can place your order online at any time using our secure
shopping cart. We can not place credit card orders by telephone.
Q: How do I pay for my Order?
A: We accept Visa and Mastercard.
Q: How is my order shipped?
A: Unless otherwise stated we ship all orders Ground via major
commercial carriers (including Alaska & Hawaii). We can not ship outside the 50 states.
Orders can not be shipped to a PO box or APO/FPO Box. Please be sure to include a street address for shipping.
Q: What are your shipping rates?
A: Shipping Charges & Delivery Schedules
Our shipping rates are as follows:
| Universal Fit Seat Covers |
$5.00 |
| Made to Order Seat Covers |
$10.00 |
*Higher for Alaska and Hawaii*
Ships in approximately:
| Universal Fit Seat Covers |
up to 15 working days |
| Made to Order Seat Covers |
up to 15 working days |
Q: Can I return my purchase?
A: Made to order seat covers are not returnable. If you are unsure which seat cover to order, please contact customer service:
Phone - 1-800-723-3536 ( 9 a.m. to
5:30 p.m. ET Monday to Friday)
Email - product_support@aii-usa.com
Universal Seat Covers and stock items may be returned within 90 days of your purchase. Please contact customer service for a return authorization and instructions.
|
Call
1-800-723-3536 or Click
Here!
