Frequently Asked Questions (FAQ)
Q: How do I order from Saddleman/Elegant USA?
A: You can place your order online at any time using our secure
shopping cart.
Q: How can I find out the status of my order?
A: You can check the shipping status of your order by clicking
on this link Online Order
Tracking. Be sure to have your original
order number and e-mail address handy as they are required
in order to check the status of your order.
Q: How do I pay for my Order?
A: Currently we accept only Visa and Mastercard type credit
cards.
Q: How is my order shipped?
A: Unless otherwise stated we ship all orders Ground via major
commercial carriers (including Alaska & Hawaii). We can not ship outside the 50 states.
Orders can not be shipped to a PO box or APO/FPO Box. Please be sure to include a street address for shipping.
Q: What are your shipping rates?
A: Our shipping rates are as follows:
*Higher for Alaska and Hawaii*
| Universal Fit Seat Covers |
$5.00 |
| SureFit Seat Covers |
$10.00 |
| Ultimate Fit Seat Covers |
$10.00 |
| Premier Tweed Seat Covers |
$10.00 |
| Canvas Seat Coves |
$10.00 |
| Polar Bear Accessories |
TBD at time of order |
| All other products |
$5.00 |
Q: How long will it take for my order to arrive?
A: Approximate delivery times are as follows:
| Universal Fit Seat Covers |
up to 15 working days |
| SureFit Seat Covers |
up to 15 working days |
| Ultimate Fit Seat Covers |
up to 15 working days |
| Premier Tweed Seat Covers |
up to 15 working days |
| Canvas Seat Covers |
up to 15 working days |
| Polar Bear Accessories |
TBD at time of order |
| All other products |
up to 30 working days |
|
Call
1-800-723-3536 or Click
Here!
