Automotive innovations

ORDER ENTRY – Orders can be sent to us via EDI, Fax, or Email, The email address for new orders to be entered is - orders@aii-usa.com

Customer Service – For existing orders, warranty service, or product inquiries, please contact customer service.  Our service team is available Monday – Friday, 9:00 A.M. – 5:30 P.M., Eastern Time.  Customer Service can be reached by phone – 800-883-9919, option 6, Email – customerservice@aii-usa.com, or fax.

Returns – Custom made seat covers are generally not returnable.  Please see our return policy for more detailed information.  Return requests can be made via

Email – returns@aii-usa.com, Fax or calling customer service.

Accounting – Our Accounts receivable department is available Monday –Friday, 9:00 A.M. – 5:00 P.M., Eastern Time at Ext. 1269, Email marief@aii-usa.com or Fax.

I am always available to assist you with data, image and customer service issues.

 

Thanks

Ruth Grinberg

Consumer and Account Services Manager
ruthg@aii-usa.com
973-812-8820 Ext 1319
Fax 973-785-8577

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